FAQ
Product Information:
1. What is the Her Cosmetique Foundation Brush?
The Her Cosmetique Foundation Brush is a revolutionary beauty tool designed to simplify and elevate your makeup application. It combines a makeup brush and an electric makeup applicator in one sleek device.
2. How does the Brush work?
Our 2-in-1 brush uses gentle vibrations to evenly apply liquid or cream foundation, giving you a flawless finish with minimal effort, with interchangeable heads for the application of liquid and powder.
3. What type of makeup products can I use with this brush?
Her Cosmetique Makeup Brush can be used with liquid and cream foundation, as well as other liquid or cream cosmetics like BB creams and serums, liquid blush, and powders
4. Is this product suitable for all skin types?
Yes, our brush is suitable for all skin types, ensuring a smooth and even application for everyone.
Shipping and Returns:
1. Do you offer free shipping in Australia?
Yes, we offer free shipping Australia-wide, so you can enjoy our products without any additional shipping costs.
2. What is your return policy?
We offer a 30-day return policy. If your product is faulty, please contact our customer service team within 30 days of purchase to initiate the return process.
3. How do I request a refund for a faulty product?
To request a refund for a faulty product, please reach out to our customer service team at info@hercosmetique.com.au. We will guide you through the return process.
4. What if I receive a damaged product during shipping?
If you receive a damaged product, please contact our customer service team immediately with photos of the damaged item. We will work to resolve the issue promptly.
5. Is there a warranty included with the makeup brush?
Yes, the Her Cosmetique Makeup Brush comes with a 12-month warranty from date of purchase.
If you have any other questions or need additional information, feel free to contact us at info@hercosmetique.com.au. We're here to assist you and ensure your experience with Her Cosmetique is exceptional.